Courtesy Clerk


General Description:

The customer relations aspect of this position requires that the Courtesy Clerk make customer service the number one priority at all times, attending to the customer’s needs and requests in a courteous and assertively friendly manner.  The Courtesy Clerk must be able to produce an appropriate quantity and quality of work in a timely manner, as well as being responsible for the completion of various assigned tasks under the direction of his/her supervisor.


Qualifications:

·        CURRENT FOOD HANDLER CARD

·        General knowledge or experience in retail business preferred.

·        Ability and willingness to work a variety of shifts and days as the position requires.

·        Ability to perform essential functions, with reasonable accommodation if needed.

·        Good customer relation skills with an outgoing, friendly personality and a desire to serve the public.

·        Verifiable references and history of honesty and dependability.

·        Attendance of company orientation meeting required.

·        Ability to consistently stand, bend, stoop, reach and lift up to 50 lbs.

·        Ability to occasionally push and/or pull grocery carts (loaded and unloaded).

 


Essential Functions:

·        Greets each customer by using names whenever possible; extends thanks whenever appropriate; makes customer service the number one priority at all times.

·        Bags groceries quickly and carefully; may carry to customers’ vehicles.

·        Helps sweeping and general clean-up of the store, restrooms and backroom.

·        Collects shopping carts and returns them to the store from the parking lot.

·        Dusts, stocks, and faces shelves and pulls cardboard as necessary.

·        Accomplishes tasks in an efficient and timely manner in accordance with company standards.

·        Assists checkers by responding to price checks.

·        Assists checkers by returning product from the checkstands to the shelves as necessary.

·        Stocks bags in the checkstands and maintains neatness of bag areas as necessary.

·        Assists in general upkeep and stocking of all departments as requested.

·        Maintains friendly and respectful decorum at all times toward customers, co-workers, vendors and all others.

·        Handles, in a positive manner, those inherent levels of stress associated with employment situations.

 


Other Employment Responsibilities:

·        Complies with laws/regulations and company policies including those regarding confidentiality, honesty and business ethics.

·        Maintains responsive and cooperative relationships with supervisors, co-workers, vendors, customers and other personnel.

·        Accomplishes assigned tasks in an efficient and timely manner within standards established by supervisor.

·        Participates in training and professional development.

·        Demonstrates the “Please the customer first” credo.

·        Other related duties as assigned.
 
MINIMUM AGE:    18

 

 Apply Now and Join the Team!!!

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