Baker

Customer service, bakery production and salesmanship are the primary duties of the Baker. Customers’ needs and requests are to be attended to in a courteous and assertively friendly manner. The Baker is expected to use good salesmanship techniques in promoting the department's products. The Baker is responsible for all aspects of quality product preparation, proper display and rotation, sanitary handling of the product, overall cleanliness in the department, and the completion of various assigned tasks under the direction of his/her supervisors.

Essential Functions:

• Greets customers by using names whenever possible; assists customers with their needs and requests, whether verbalized or observed; extends thanks to each customer when service is completed.
• Displays and fills all product cases/shelves in accordance with standards for rotation and appearance of product.
• Maintains the product in a sanitary condition and adheres to cleanliness and food safety standards of the department.
• Uses good salesmanship techniques to promote the purchase of the department's products.
• Prepares and bakes products as requested by customers or supervisors in accordance with department standards and guidelines
• Has knowledge of and is able to use department equipment in a safe, effiecient manner.
• Complete assigned tasks in an efficient and timely manner as requested by supervisors.
• Maintains friendly and respectful decorum at all times toward customers, co-workers, vendors and all others.
• Handles, in a positive manner, those inherent levels of stress associated with employment situations.

Other Employment Responsibilities:

• Complies with laws/regulations and company policies including those regarding confidentiality, business ethics.
• Demonstrates the "please the customer first" credo.
• Other related duties as assigned by Store Manager, Department Manager or their designee.
• Maintains responsive and cooperative relationships with supervisors, co-workers, vendors, customers and other personnel.
• Accomplishes assigned tasks in an efficient and timely manner within standards established by supervisor.
• Participates in training and professional development.

Qualifications:

• Current Food Handler Card
• Ability to lift up to 50 lbs. occasionally.
• Outgoing personality with a sincere desire to serve the public.
• Some retail or counter service sales experience preferred.
• Commercial baking experience required.
• Good customer relations skills.
• Neat, clean, business-like appearance.
• Ability to perform essential functions, with reasonable accommodation if needed.
• Good work record/references especially with respect to honesty and dependability.
• Demonstrative salesmanship skills.
• Consistent standing, stooping, bending, and lifting.

MINIMUM AGE         :           18