| Helper Clerk
General Description:
The customer relations aspect of this position requires that the Helper Clerk make customer service the number one priority at all times, attending to the customer's needs and requests in a courteous and assertively friendly manner. The Helper Clerk must be able to produce an appropriate quantity and quality of work in a timely manner, as well as being responsible for the completion of various assigned tasks under the direction of his/her supervisor. Minimum Requirements: · Greets each customer by using names whenever possible; extends thanks whenever appropriate; makes customer service the number one priority at all times. · Bags groceries quickly and carefully, when required by the store; may carry to customers’ vehicles. · Helps sweeping and general clean-up of the store, restrooms and backroom. · Dusts, stocks, and faces shelves; returns carts from parking lot. · Accomplishes tasks in an efficient and timely manner in accordance with company standards. · Assists checkers by responding to price checks. · Assists in general upkeep and stocking of all departments as requested. · Maintains friendly and respectful decorum at all times toward customers, co-workers, vendors and all others. Handles, in a positive manner, those inherent levels of stress associated with employment situations. Other Employment Responsibilities: · Complies with laws/regulations and company policies including those regarding confidentiality, honesty and business ethics. · Maintains responsive and cooperative relationships with supervisors, co-workers, vendors, customers and other personnel. · Accomplishes assigned tasks in an efficient and timely manner within standards established by supervisor. · Participates in training and professional development. · Demonstrates the "Please the customer first" credo. · Other related duties as assigned. Qualifications: · Current Food Handler Card · Outgoing, assertively friendly personality with a sincere desires to serve the public; must have good customer relations skills. · Neat, clean business-like appearance. · Ability to work independently, at a fast pace and with limited supervision. · Ability to perform essential functions, with reasonable accommodation if needed. · Willingness and ability to work a flexible schedule. · Good work record/references, especially with respect to honesty and dependability. · Ability to consistently stand, stoops, bends and lifts 50+ lbs. Minimum Age: 18
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