Area Loss Prevention Manager

 

General Description:  

The Area Loss Prevention Manager is responsible for development, implementation, management and execution of customized programs and systems designed to protect the assets of the company within their assigned area of stores.

 

Essential Functions: 

·        Develop & implement tactical, operational and technical goals and objectives focused on preventing losses within their assigned area of stores.

·        Develop, implement and manage customized shrink reduction tactics for their assigned area of stores (typically 3-5 retail stores).

·        Manage and direct implementation of Loss Prevention awareness and education programs at store-level targeted on reducing operational costs related to shrink.

·        Develop and implement customized training for stores within assigned area to address specific Loss Prevention needs.

·        Reduce loss in assigned stores by:

o       Proactively seeking out and investigating internal theft leads

o       Apprehension of repeat and professional shoplifters

o       Proactively seek out and investigate potentially dishonest vendors

·        Review and evaluate all investigations upon completion, making recommendations to the management team regarding additional policies, controls or educational necessary to ensure assigned store needs are met.

·        Establish clear and accountable communications with store managers and leadership team members.

·        Manage completion of all assigned audits of critical control areas identified by the management team.

·        Develop, manage and maintain monthly tactical plan, including specific actions to be taken and the timeline for completion

 

Other Responsibilities:

·        Complies with laws/regulations and company policies including those regarding confidentiality, honesty, and business ethics.

·        Maintains friendly and respectful decorum at all times toward customers, co-workers, vendors, and all others.

·        Accomplishes assigned tasks in an efficient and timely manner within standards established by the management team.

 

Qualifications:

  • Must have 3 - 5 years retail loss prevention experience with increasing levels of responsibility and knowledge, as well as extensive experience conducting and completing internal theft investigations.
  • Must have experience auditing basic controls within a retail store, as well as experience working in multiple stores.
  • Strong leadership abilities required; must be able to teach and coach others, set expectations, and delegate when necessary.
  • Able to problem-solve and be solutions-oriented. 

Additional Requirements:

  • Wicklander and Zulawski basic interview training required, advanced training preferred.
  • CPP, CFE or CFI certifications preferred
  • Basic knowledge of CCTV, EAS, and alarm systems.
  • Minimum 2 years computer experience working with MS Office and other related software applications, experience with Lotus Notes and Internet preferred.
  • Ability and willingness to work a variety of shifts at various store locations.
  • Willingness and ability to travel (10%-50% travel required).
  • Ability to work quickly, independently, and with limited supervision.
  • Ability to consistently stand, bend, stoop, reach, and lift 50 pounds or more.

 

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