General Description:

The LP Associates are responsible for detecting, observing and apprehending shoplifters in our stores. This position reports to the Loss Prevention Manager.

Essential Functions:  

• Detect, observe, and apprehend customers shoplifting in our stores.
• Detect, observe, and apprehend customers committing other crimes in our stores (i.e.: check fraud, lewd conduct, vandalism, etc.)
• Properly and promptly complete incident reports using LPMS or other incident database.
• Support corporate safety program by:  Coaching and reporting team members observed in Acting in an unsafe manner; monitor completion of daily safety checklists or inspections; provide specific observations of safety procedures as directed by an LPS.
• Support Internal Theft Detection program by: immediately reporting suspicious activity by team members; making specific observations of team members as directed by an LPS; act as witness during interviews being conductd by an LPS.
• Attend all training sessions as developed and offered.
• Assist in training of new LPA's.
• Represents the company in a professional manner when dealing with customers, police, etc.
• Monitors safety practices of store team members.

Other Employment Responsibilities:  

• Complies with laws/regulations and company policies including those regarding confidentiality, honesty, and business ethics.
• Maintains responsive and cooperative relationships with supervisors, co-workers, vendors, customers, and other personnel.
• Other related duties as assigned.

• Knowledge and compliance of laws, regulations, and company policies regarding loss prevention, including honesty, confidentiality, and business ethics.
• Able to maintain good working relationship with supervisors, store managers, customers, vendors, etc.
• Ability and willingness to work a varied, flexible schedule, including days, nights, and weekends.
• Must be 21 years of age